When Receiving Your Product

Before signing the cargo report, check if there is any damage or problem with the box of your product. If there is any damage or deficiency, or if the box tape is opened, return your box with a request to the cargo officer to draw up a report without signing any documents related to the delivery. If you fulfill this obligation, your return will be accepted. In the event that products with damaged boxes or alleged missing content are received, we are not responsible for the damage or deficiency of the products inside. Please report this situation as soon as possible by filling out our contact form and providing the contract number.